My Aged Care is a national online and phone service to help you find out about aged care services, and what services may be available to help you. It is a part of the Common Wealth Home Support Program (CHSP).
There are different types of aged care services to support you, whatever your needs. When you call the My Aged Care contact centre, the staff will ask questions to help understand your needs. They can help you find out if you are eligible for aged care services.
How My Aged Care helps you
My Aged Care helps you find the information you need about aged care services.
Simply call the My Aged Care contact centre on 1800 200 422 or check this website. My Aged Care provides you with information about:
- different aged care services available
- eligibility criteria for services
- how we identify your aged care requirements and help you find local services to meet your needs (you are able to select your own service provider)
- the cost of your aged care services, including fee estimators
What to expect
Find out about:
- services that could help you as you get older
- how to know if you’re eligible for services
- who pays for aged care
- starting the conversation about aged care
- What else you can do now to prepare for getting older
Diverse Needs
The Australian Government recognises that there are a diverse range of backgrounds and experiences across our community.
Many programs and services are available to support people of all backgrounds to access the help they need. If you’re an older person, or you care for an older person, you may have certain needs specific to your background.
The Australian Government provides aged care services for all members of the community and depending on your circumstances, there may be services that cater specially for you.
There are programs and information for Aboriginal and/or Torres Strait Islander people, people from culturally or linguistically diverse backgrounds, people who are lesbian, gay, bisexual, transgender and intersex, or Care-Leavers, to help make living and caring easier.
Tailored support is also offered to older veterans, older people who are financially disadvantaged, people living with a disability and those living away from large towns.
Call the My Aged Care contact centre on 1800 200 422
Or click on the link https://www.myagedcare.gov.au/
If you need assistance with your application, please call us on (03) 5222 7275.
