COVID-19 Information Centre

COVID-19 Information Hub

Diversitat is here to help you during the COVID-19 crisis. Our doors may be closed but you can still reach us on (03) 5260 6000.

Services available through Diversitat

There is no service delivery from the Northern Community Hub office until further notice.

All staff are now working from home, however we will continue to provide a service to communities through phone contact with you.

You can still call the office number 5260 6000 and your call will go to a reception staff member.

If it is an emergency, please call 000.

If you are sick and think you have symptoms of COVID-19, call your doctor. If you want to talk to someone about your symptoms first, call the National Coronavirus Helpline on 1800 020 080 for advice.

When you call us, reception will ask the appropriate person to call you back with an interpreter if required.

Staff will call you as soon as possible but please be patient.

Diversitat is committed to continuing to support you and your community during this difficult time.

We would also like to hear from you about ways we might best be able to assist you at this time.

More Information

If you require more information about coronavirus (COVID-19) in a number of different languages please view the following resources.

Resources for family and domestic violence support services as well as racial discrimination and abuse are also available on this page.

National Coronavirus Helpline – 1800 020 080 Call this number if you need information on coronavirus (COVID-19). The number operates 24 hours a day, seven days a week and has an interpreter service.
Victorian Government DHHS Website – Information on coronavirus (COVID-19) from the Victorian Government.
Support services that can help you during COVID-19 – Download PDF.
SBS – Coronavirus (COVID-19) information in your language.
Australian Government Website – Information from the Federal Government about coronavirus (COVID-19).
Learning From Home: Information for Parents and Carers – Factsheet.
Barwon Health COVID-19 Screening Clinic – 155 Princes Highway, Norlane – call 4215 4445 to book an appointment.

Racial discrimination and abuse is against the law, contrary to our values, and damages social cohesion.

Australia is a proud multicultural nation, united by shared values based on freedom, equality and respect for all people.

All Australians have a role to play in responding to racism, by calling it out when they see it, standing in solidarity with affected people and communities, and celebrating our rich multicultural diversity.

Information and support is available at: australia.gov.au/helpstopracism, and in a range of community languages at: covid19inlanguage.homeaffairs.gov.au/racism-not-acceptable.
Complaints of discrimination and breaches of human rights can be made here: humanrights.gov.au/complaints.
You can also access the Making a Complaint fact sheet that has been translated into 63 languages and is available in PDF and Word formats.

Prevention of violence against women

Domestic & sexual violence is likely to increase during times of community distress. Domestic & sexual violence is never okay and should not be dismissed or excused.

If you feel frightened or are concerned about your own or someone’s safety and wellbeing, or if you need to reach a place of safety, call safe steps 1800 015 188 for advice, help and support.

If you cannot safely call the 24/7 phone line, please email safesteps@safesteps.org.au and a support worker will reply to you ASAP. Learn more at Safe Steps.

For non-English speakers:

If you or someone you care about is experiencing family violence and speaks limited or no English, safe steps can help. They have a number of multi-lingual staff or can arrange for a telephone interpreter to translate calls.

All you need to do is call them on 1800 015 188 and tell them: