Diversity planning and practice
The Department of Health and Human Services (DHHS) introduced the diversity planning and practice initiative into the HACC program in 2011.
Diversity is a concept that recognises that each person is unique and has different beliefs, values, preferences and life experiences. For some people these differences may result in barriers to accessing or using services. For example, a lack of confidence, a lack of information or a belief that a service will not respond to their needs may impede a person’s willingness or ability to access a service.
Diversity planning and practice aims to improve access to services for Commonwealth Home Support Program (CHSP) and Home and Community Care Programs for Younger People (HACC PYP) eligible cohorts who are marginalised or disadvantaged due to their diversity, and to improve the capacity of the service system to respond appropriately to their needs.
Diversity planning and practice recognises the different characteristics of communities, groups and individuals, including, but not limited to diversity of age, gender identity, sexual orientation, faith and spirituality, and socio-economic disadvantage.