The Settlement Services Program (SSP) is a flexible case work service providing information, support, advice and referral to newly arrived community members living in the Geelong. Eligible community members can access the SSP within their first 5 years of living in Australia. This service is offered in Geelong and Colac.
The program works proactively with local practitioners and mainstream services including active referrals, networking and capacity building. This collaborative approach seeks to ensure workers and other services take the needs and experiences of culturally and linguistically diverse community members into consideration when planning and delivering services.
Who we work with
The target groups for Information and Referrals services includes:
- Permanent residents (refugees) who have arrived in the past five years as humanitarian entrants
- Family stream migrants with low English language proficiency
- Communities that require assistance to develop their capacity to organise, plan and advocate for services to meet their needs
- Dependents of skilled migrants, who have a low English language proficiency
People who are eligible can make an appointment to see a Case Worker by phoning (03) 5260 6000 or visiting the Northern Community Hub.
This program is funded by the Department of Social Services.
Find out more about services for Asylum Seekers
Settlement Grants Program Drop in service
The Settlement Grants Program (SGP) provides a drop in service for urgent matters.
The service is available at the Northern Community Hub from 9.30 – 12.30 pm on a Monday, Wednesday, Thursday and Friday.
